Modern state privacy laws confer upon individuals the ability to ask for their personal information to be deleted. Statutes differ, however, in the scope of the “deletion right.” For example, some states only permit consumers to request the deletion of personal information that the consumer provided to the organization (allowing the organization to keep personal information that it obtained from third party sources or created itself), whereas other statutes allow consumers to make broader requests. It should be noted that even if a statute grants consumers the ability to request the deletion of a particular data type, the statute may still have exceptions that allow an organization to refuse the request. For example, if an organization is required by law to keep certain information, it may refuse a deletion request regardless of whether the data was collected directly from the consumer or via a third party.
The following provides a comparison of the types of personal information for which consumers can request deletion:
Deletion Request |
California 2022 CCPA |
California 2023 CPRA |
Colorado 2023 CPA |
Conn. 2023 CTDPA |
Utah 2023 UCPA |
Virginia 2023 VCDPA |
Consumer-provided data. Consumer may request the deletion of personal information provided by the consumer to the organization. | ✔[1] | ✔[2] | ✔[3] | ✔[4] | ✔[5] | ✔[6] |
Third-party provided data. Consumer may request the deletion of personal information provided by a third party to the organization. | ✘ | ✘ | ✔[7] | ✔[8] | ✘ | ✔[9] |
Internally created data. Consumer may request the deletion of personal information that was created internally by an organization. | ✘ | ✘ | ✔[10] | ✘ / ✔[11] | ✘ | ✘ / ✔[12] |
[1] Cal. Civ. Code 1798.105(a) (West 2020).
[2] Cal. Civ. Code 1798.105(a) (West 2021).
[3] C.R.S. § 6-1-1306(1)(d).
[4] Connecticut Substitute Bill No. 6, § 4(a)(3).
[5] Utah Code Ann. §13-61-201(2).
[6] Va. Code §59.1-573(3).
[7] C.R.S. § 6-1-1306(1)(d).
[8] Connecticut Substitute Bill No. 6, § 4(a)(3).
[9] Va. Code §59.1-573(3).
[10] C.R.S. § 6-1-1306(1)(d).
[11] Connecticut Substitute Bill No. 6, § 4(a)(3). The statute refers to information “provided by, or obtained about” the consumer. It is unclear whether a court would view information that is created by a company as being “obtained” by the controller.
[12] Va. Code § 59.1-573(3). The statute refers to information “provided by, or obtained about” the consumer. It is unclear whether a court would view information that is created by a company as being “obtained” by the controller.