Greenberg Traurig’s study of the website practices of the Fortune 500 revealed that 28% of Fortune 500 companies have an arbitration provision in their terms of use agreement. This data underscores the split on the usefulness of arbitration provisions seen from company to company. Greenberg Traurig’s study found that companies with more comprehensive terms of use tended to use arbitration provisions more often.

Arbitration provisions in terms of use and similar consumer-facing agreements can be a valuable tool to reduce legal costs and nuisance suit demands. On the other hand, enforceability issues and the rise of mass arbitration add additional risk and complication when deciding whether or not an arbitration provision is beneficial.

This post is part of a continuing series of Greenberg Traurig’s study of the website practices of the Fortune 500. Click here to read the previous post.

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Tyler J. Thompson advises clients on data privacy and protection, technology contracts and contract processes, websites and mobile apps, digital accessibility, social media, and direct to consumer marketing. Tyler offers clients practical and efficient legal counsel, striving to manage costs and risk with

Tyler J. Thompson advises clients on data privacy and protection, technology contracts and contract processes, websites and mobile apps, digital accessibility, social media, and direct to consumer marketing. Tyler offers clients practical and efficient legal counsel, striving to manage costs and risk with business-friendly strategies.

With deep experience in digital compliance, Tyler focuses on handling all aspects of a client’s website or mobile app to pursue compliance while maintaining the best user experience. His practice also focuses on creating enforceable digital agreements with platform users, whether that platform is a website, SaaS, mobile app, or video game.

Tyler has designed and implemented privacy programs for clients from Fortune 500s to start ups, ensuring those clients are compliant with U.S. and international privacy laws. Tyler also advises on data retention and minimization, privacy by design, data inventories, and privacy impact assessments. Tyler is certified as a Fellow of Information Privacy (FIP) by the International Association of Privacy Professionals. In addition, he is a Certified Information Privacy Professional for the United States (CIPP/US), Europe (CIPP/E), Asia, (CIPP/A) and Canada (CIPP/C) as well as a Certified Information Privacy Manager (CIPM) and Certified Information Privacy Technologist (CIPP/T). Tyler is also an ISACA Certified Data Privacy Solutions Engineer (CDPSE).

In the technology space, Tyler has provided guidance on open source software, digital marketing, software licensing, and SaaS agreements. He also works with clients to modernize commercial contracting processes and privacy practices, enabling in-house attorneys to function more efficiently and conserve resources.